Create Folders in Outlook for Windows and macOS

With the Microsoft Outlook app for Windows and macOS, you can easily add custom folders and subfolders to your email accounts and move messages into them manually or with automated rules.

Create Folders in Microsoft Outlook

To create a custom folder in Microsoft Outlook:

Create Sub-Folders in Microsoft Outlook

To create a sub-folder in Microsoft Outlook: Note: You can create multiple subfolders inside a parent folder.

Move Messages Between Folders in Outlook

You can move an email to a custom folder in Outlook via drag-and-drop; just click and drag the message and release it over the folder on the sidebar. Hold down the Ctrl/Cmd key to highlight multiple emails and move them all simultaneously.
Alternatively, you can: Note: Use the Copy to folder option within the Move sub-menu to copy the email or emails to the folder instead of moving them from the original location.

Move Outlook Emails to Folders With Custom Rules

You can set up rules in Outlook that will automatically move emails to custom folders. For example, if you want to move all incoming emails from a specific sender to a custom folder: To create and experiment with different Outlook rules and functions, select the Home tab and choose More > Rules > Manage Rules & Alerts. In Outlook for Mac, select Tools > Rules on the menu bar. Learn more about setting up and using rules in Outlook.

Manage Custom Folders in Outlook

Custom folders in Microsoft Outlook appear alongside the default folders on the app’s sidebar, and there are several ways to manage them.

Move a folder: Click and drag a folder up or down the folder list and release when you see a dividing line between two other items. Or, release it over another folder to add it as a sub-folder. Rename a folder: Right-click the folder, select Rename, and add a new name. Delete a folder: Right-click the folder and select Delete Folder. Any messages inside will automatically move to the original location. If you want to remove the folder and its contents, select Delete All. Add a folder to the Favorites list: Right-click the folder and select Add to favorites to move it to the Favorites section on the sidebar for easier access.

Create Folders in the Outlook Web App

Creating folders on the web version of Outlook is similar to that on the dedicated desktop program but with a few differences in the user interface.

Create Folders in Outlook.com

To create a folder in Outlook.com:

Create Sub-Folders in Outlook.com

To create a subfolder in Outlook.com:

Move Items to Folders in Outlook

You can move items from your Inbox to a custom folder using drag and drop. Or, right-click the message and select the folder on the Move sub-menu. You can also select and move multiple items. Hold the Ctrl/Cmd key and select an email to enter selection mode. Then, check the message you want and drag and drop them or use the Move contextual menu option.

Move Email Messages to Folders With Rules

Outlook.com lets you create rules that can move new messages from a contact to a custom folder or subfolder. To create a rule: To create additional rules and view advanced options, select the Gear icon on the top-right corner of the screen and go to View all Outlook settings > Mail > Rules.

Rename, Delete, or Add Folders to Favorites

Outlook.com provides several folder management and customization options similar to its desktop counterpart.

Move a folder: You can’t move folders up or down the Outlook.com sidebar, but you can drag and drop them inside other folders to create subfolders. Rename a folder: Right-click and select Rename to change or edit a name. Delete a folder: Right-click the folder and select Delete folder to remove the folder from the Outlook sidebar. Select Empty folder if you want to remove the folder and all its email messages. Add folder to Favorites: Right-click the folder and select Add to favorites to include the folder within the Favorites section on the sidebar.

Create Folders in Outlook for Android and iOS

Creating new folders for email accounts in Microsoft Outlook for iPhone and Android can be slightly confusing as the app does not offer a straightforward method. Instead, you must: Going forward, you can move items to the custom folder as follows: To create subfolders, you must use Outlook.com, as the mobile app lacks this feature. The same applies to automated rules; create them in the web interface, and they should work on your mobile. Outlook for Android and iOS doesn’t feature folder management options except for allowing you to mark folders as favorites. To do that, open the Outlook menu, tap the Edit icon, and tap the Star symbol next to the folder.

Customize Your Microsoft Outlook Experience

Using custom Outlook folders can go a long way toward effective email management on your desktop and mobile devices. You can conveniently categorize, prioritize, and declutter your inbox, making it easier to focus on the messages that matter. Remember to use automated rules for even better email organization.

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