Microsoft Teams caches various forms of data offline to speed things up. It does replace the information when there are newer changes on the server side. However, if that fails, the resulting obsolete data can lead to various problems. For example, if Microsoft Teams fails to launch, crashes frequently, or has trouble loading stuff, you might be dealing with a corrupt application or web cache. This tutorial will show you how to delete cached data from the Teams app and the browser-based web app.
Clear the Microsoft Teams Cache in Windows
Whether you have the standard desktop or the Microsoft Store version of the Teams app, you can use the Windows Settings app or File Explorer to delete its cache in Windows 10 and 11. However, before you start, you must close the Microsoft Teams client. To do that, right-click the Microsoft Teams icon on the system tray (right corner of the taskbar) and select Quit. If you have trouble doing that, open the Task Manager and kill the Microsoft Teams process.
Delete Microsoft Teams Cache via Settings App
If you use the desktop version of Microsoft Teams, you can clear its cache via the Apps and Features console in the Windows Settings app.
Clear Microsoft Teams Cache via File Explorer
The Microsoft Store version of Teams stores its cache folder within a hidden directory in your Windows user account. You must access it via File Explorer to clear the contents inside. Use a Run command to get to it quickly. %appdata%\Microsoft\Teams
How to Clear the Teams Application Cache in macOS
Microsoft Teams for the Mac stores cache files within a directory inside your user account’s Library folder. You can access it using the Go to Folder function in macOS and then delete everything inside. Close Microsoft Teams before you begin. To do that, right-click the Teams icon in the Dock and select Quit. If the program appears stuck, Option-click the icon and select Force-Quit. Then: ~/Library/Application Support/Microsoft/Teams An even faster method involves using the Terminal console to clear the Teams cache quickly. To do that: rm -r ~/Library/Application\ Support/Microsoft/Teams
How to Clear the Microsoft Teams Cache on Android
In Microsoft Teams for Android, you can delete cached data—including other data like temporary files—from within the app. If you have trouble opening Teams, clear the app’s cache via Android Settings.
Delete the Teams Cache via the Teams App
Delete the Teams Cache via Android Settings
How to Clear the Teams Cache on iPhone & iPad
If you want to clear the cache for Microsoft Teams on an iPhone, you can do that directly via the Teams app. Clear the cache via iPhone Settings if you have trouble opening Teams.
Delete the Teams Cache via the Teams App
Delete the Teams Cache via iPhone Settings
How to Clear the Microsoft Teams Cache on a Web Browser
Suppose you use Teams on a web browser like Chrome, Edge, or Firefox. In that case, instead of deleting the entire browser cache, you can clear Teams-related data only.
Clear Microsoft Teams Cache on Chrome
Clear Microsoft Teams Cache on Edge
edge://settings/sitedata
Clear Microsoft Teams Cache for Firefox
The Microsoft Teams Cache Is Now Clear
Clearing the Microsoft Teams cache is not the silver bullet to all issues in Microsoft’s popular communications app. Nevertheless, it’s an excellent way to kickstart your troubleshooting efforts.
